Privacy Policy

Introduction

Precision Blasting Solutions LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at precisionblastingsolutionsllc.com or contact us for services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, and email address submitted through our contact or estimate request forms.
• Project Information: Details about your surface preparation project, including the type of surface, project description, and how you heard about us.
• Communication Records: Records of SMS messages, emails, and phone calls between you and our company.
• Usage Data: Information about how you interact with our website, including pages visited, time on site, and browser/device type (collected via analytics tools).

How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and inquiries
• Schedule and coordinate service appointments
• Send transactional SMS messages related to your project or appointment (with your consent)
• Send marketing and promotional SMS messages (only if you have explicitly opted in)
• Improve our website and services
• Comply with legal obligations

SMS / Text Message Communications

By providing your phone number and checking the consent checkbox on our contact form, or by opting in through our website chat widget, you consent to receive text messages from Precision Blasting Solutions LLC.

We do not sell, rent, share, or transfer your phone number or SMS opt-in data to any third party for marketing purposes. Phone numbers collected for SMS communications are used solely by Precision Blasting Solutions LLC.

How We Share Your Information

We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your other information only in the following limited circumstances:

• Service Providers: We use GoHighLevel (GHL) as our CRM and communications platform. Your information is stored and processed through their secure infrastructure. GHL acts as a data processor on our behalf and does not use your data for their own marketing purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt Out of SMS: You may opt out of SMS communications at any time by replying STOP to any text message.
• Opt Out of Marketing: You may opt out of marketing communications by replying STOP to any text or contacting us directly.

To exercise any of these rights, please contact us at [email protected] or call (402) 304-7866.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to analyze site traffic and improve user experience. We may use Google Analytics or similar tools to collect anonymized usage data. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Precision Blasting Solutions LLC
Nebraska, United States
Phone: (402) 304-7866
Email: [email protected]